Grand Velas Riviera Maya (Adults Only) | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Grand Velas Riviera Maya (Adults Only) features luxurious accommodations, gourmet dining options, and an award-winning spa. This 5-star Playa del Carmen hotel offers an exquisite escape with a blend of Caribbean Sea and Yucatán jungle views.

Rooms & Amenities

Accommodations at Grand Velas Riviera Maya (Adults Only) include spacious suites with private terraces and plunge pools, luxurious jacuzzis, and plush bedding. Guests can relax in suites featuring views of the Caribbean Sea or lush gardens, all equipped with modern amenities such as Wi-Fi and minibars.

Dining Options

Dining options showcase a range of gourmet cuisine, with eight restaurants offering everything from traditional French to contemporary Mexican dishes. Guests can experience exceptional dining at the Michelin-starred Cocina de Autor and enjoy live music in an elegant ambiance at Piaf, inspired by the atmosphere of 1940s Paris.

Leisure & Spa Services

Leisure amenities include multiple pools, a pristine private beach, and opportunities for eco-tours and scuba diving in the surrounding area. The SE Spa at Grand Velas Riviera Maya provides a holistic wellness experience with treatments inspired by ancient rituals and a unique Spa Water Journey.

Business & Services

Business facilities include a 30000-square-foot convention center equipped for meetings. The hotel's concierge service assists with transportation, excursions, and overall guest needs, ensuring a seamless experience.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View

Max:

3 persons

1275 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Ambassador Pool Suite Ocean View

Max:

3 persons

1275 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Nature View Suite Private Pool Zen Experience

Max:

3 persons

1185 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen 4.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 7.0 mi

Cancun (CUN) 31.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

Dining at the Grand Velas was nothing short of lovely. Each restaurant offered a unique experience, with dishes that rivaled those found in high-end dining establishments. My favorite was Frida, where the service was perfect and the food was a good blend of flavors that catered to every taste bud. From gourmet breakfasts at Azul to exquisite dinners at Piaf, each meal was a feast for the senses!

Mary1985. USA, 2024-06-10Read full review on

A Spa Oasis

The SE Spa at Grand Velas was an lovely experience. The hydrotherapy circuit is a must-try; it transformed my perception of spa treatments. I indulged in a massage that was heavenly, leaving me completely rejuvenated. The serene atmosphere and attentive care offered by the staff were truly amazing. Don't miss the water ceremony before your treatment—it enhances the overall experience!

JamesK2023. UK, 2024-07-20Read full review on

Great Fitness Facilities

The gym at Grand Velas is one of the best I've experienced in a resort. Equipped with modern machinery and free weights, I was able to maintain my fitness routine during my stay. The fitness classes were well-run, tailored to my level, and made working out enjoyable. Every detail was considered, ensuring a comfortable and fulfilling workout environment.

Michael_fitness. Canada, 2024-08-15Read full review on

Spacious and Luxurious

I was blown away by the size and luxury of the room at Grand Velas. With around 1000 square feet, the standard room felt more like a suite. The decor was elegant, featuring high-end amenities that made the stay even more comfortable. I particularly loved the nightly turndown service, which added a lovely touch to the overall experience.

JayV2023. Australia, 2024-09-10Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Punta Bete

2100 ft

Calle Xcalacoco North of Playa del Carmen

Playa

1.7 mi

Beach

Xcalacoco

1.2 mi

Golf Course

El Camaleon Golf Course

1.1 mi

Golf Course

Grand Coral Golf Riviera Maya

1.7 mi

Punta Venado

2.5 mi

Beach

Point Esmeralda

2.6 mi

Museum

Zona Arqueologica Tulum

1.9 mi

Beach

Grand Coral Beach Club

2.1 mi

Event hall

Salon Tres Rios I

2.3 mi

Beach

Punta Esmeralda Beach

2.6 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

2.8 mi

Church of Guadalupe

3.3 mi

Gallery

Galeria Luis Sottil

3.1 mi

Calle 88 Norte

Playa Publica 88

3.1 mi

28 de Julio Square

3.1 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

3.6 mi

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

3.8 mi

Gallery

Tierra Huichol

3.8 mi

Gallery

La Galeria de Playa Art Gallery

4.2 mi

Avenida entre 24 y 34 calles 5a

Caminarte

4.2 mi

Gallery

Riviera Art Gallery

4.3 mi

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

4.3 mi

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

4.3 mi

Nearby

Punta Bete

2100 ft

Restaurants

Lucca Restaurant

100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

1100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Reviews and Ratings

Reviews from guests about their experience.

92%

loved their spa retreat and can’t wait to return.

Impeccable service

Stunning beach location

Some meals too salty

Walking distances

9.2/10

Perfect

Rooms

9.4

Location

9.0

Service

9.8

Dining

8.6

5/5 based on 4775 reviews

#4 of 287 hotels in Playa del Carmen based on Tripadvisor

John

United States, February 2025

9.0/10

My stay at this resort was nothing short of magical! The rooms were incredibly spacious and beautifully serviced, making it a luxurious experience. The service from staff was genuinely exceptional, always going above and beyond to ensure our comfort. While the dining options were delightful, I did encounter some inconsistencies with the service speed. Overall, this was an unforgettable getaway, but there's a slight need for improvement in certain areas.

Rooms

10.0

The rooms were magnificent, spacious, and beautifully serviced, complete with a large bath and a private balcony overlooking the beach.

Service

9.0

The service was incredible from check-in to check-out, with staff always ready to assist and cater to our needs.

Location

10.0

The resort is set in a large nature preserve, creating a serene environment surrounded by the beautiful Mayan jungle.

Dining

7.0

Dining was fantastic, with gourmet options that exceeded my expectations. However, the service speed could improve as some requests took longer than desired.

Facilities

9.0

The facilities were luxurious and clean, with an inviting pool area that added to the overall experience.

David

United States, February 2025

9.0/10

Our stay at the resort was absolutely fantastic! The hotel is pristine and the staff made us feel like royalty. While the dining options were diverse and delicious, some meals were a bit salty. The location was stunning, right on the beach, providing a perfect backdrop for relaxation. Overall, the experience was luxurious and well worth the price, despite a couple of minor hiccups.

Rooms

9.0

Our room was luxurious and spacious, featuring a beautiful balcony and a Jacuzzi. The bathroom was modern and had a large tub that was perfect for our toddler.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure our comfort. Our personal concierge checked in on us regularly, making our experience even sweeter.

Location

9.0

The hotel is right on the beach, offering breathtaking views and convenient access to water activities. It was a bit challenging to walk between distances, but the beach and facilities made it worth it.

Dining

8.0

The dining experience was varied with outstanding options. Azul was fantastic for breakfast, but some meals were undoubtedly on the saltier side. The culinary experiences at restaurants like Piaf and Frida were extraordinary.

Facilities

9.0

The resort had wonderful facilities, including multiple pools and a beautiful beach area. Everything was clean and well-maintained.

Impeccable service

Some meals too salty

Edward

United States, November 2024

9.2/10

This hotel offered an exceptional experience with spacious, well-appointed rooms and stunning ocean views. The service was amazing, truly setting a high standard for hospitality. However, the beach had some issues with seaweed, which was managed but still noticeable. The food was generally delicious with a few restaurant experiences falling short of expectations. Overall, a memorable stay worth considering for luxury travelers.

Rooms

10.0

The rooms were huge and wonderfully appointed with a great view of the sea. The comfortable bed and lush greenery really added to the experience.

Service

10.0

The service was truly remarkable, with staff like Danni and Carlos ensuring every need was attended to; the quick responses from the concierge made our stay seamless.

Location

8.0

The hotel's location right by the beach was fantastic, although the seaweed could be a minor inconvenience, they worked hard to keep it manageable.

Dining

9.0

Dining at the hotel was varied and exciting, especially at restaurants like Frida and Lucca that served exquisite meals, although a couple of options lacked warmth in service.

Facilities

9.0

The facilities were top-notch, with beautiful pools and ample activities for kids, creating a vibrant atmosphere for family fun.

Henry

United States, November 2024

9.6/10

This resort is nothing short of amazing! The luxury and cleanliness are top-notch, and the staff really goes above and beyond to make your stay special. The variety of dining options is impressive, and the atmosphere is peaceful and tranquil. However, it's important to note that swimming may be a bit challenging with kids due to some obstructions in the water, and the resort requires dress code compliance for dinner. Overall, I would highly recommend this place for luxury travelers and families alike.

Rooms

10.0

Our suite was spacious and spotless, featuring a beautiful view, a comfortable bed, and a private dipping pool on the deck.

Service

10.0

The service was exceptional; we had a personal concierge who ensured that all our needs were met during our stay.

Location

9.0

The resort is nestled in a peaceful area of the Riviera Maya, surrounded by beautiful scenery and close enough for excursions.

Dining

10.0

Dining was an absolute highlight, with mouthwatering dishes served everywhere from room service to poolside. The presentation was as delightful as the taste!

Facilities

9.0

The facilities were outstanding, with stunning pools and a relaxing beach area, although the beach could use a little maintenance.

Brian

United States, October 2024

9.2/10

Staying at Grand Velas was an unforgettable experience. The resort is nestled in a beautiful jungle setting, providing a tranquil atmosphere that's hard to beat. The staff treats you like family, always ready with a smile and attentive service. The dining options are top-notch, but there were times when booking dinner felt a bit rushed. The luxurious rooms are spacious and outfitted beautifully, making for a comfortable stay. A downside was the occasional road noise that disrupted the peaceful ambiance. Overall, the value for money is exceptional, making it a top choice for families.

Rooms

8.0

The rooms are massive and beautifully designed, featuring lovely balconies with private plunge pools. While they are spacious and comfortable, I did notice some consistent road traffic noise, which detracted from the otherwise peaceful atmosphere.

Service

10.0

From the moment we arrived, the service was fantastic. Our personal concierge made sure our daughters had the best time, arranging activities and following up with our needs. The team went above and beyond, making us feel truly cared for.

Location

9.0

The resort's location is absolutely gorgeous, nestled among lush jungle surroundings. It's perfect for relaxation, yet just a short shuttle ride from the beach, making it convenient for families seeking both tranquility and excitement.

Dining

9.0

Dining at Grand Velas was a highlight. The variety and quality of food is exceptional but remember to book your dinners in advance. The presentation was exquisite, and I loved the daily changing menu of Mexican specialties.

Facilities

10.0

The facilities are outstanding, featuring multiple pools for relaxation and fun, including an adult-only pool with a swim-up bar. The overall maintenance of the area was impressive, and all the amenities were luxurious and well-chosen.

Exceptional staff service

Traffic noise