What are the check-in and check-out times at Grand Velas Riviera Maya (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
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Grand Velas Riviera Maya (Adults Only), Playa del Carmen
863US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to Xcalacoco beach
Perfect
9.0
9.4
4.9
4.6
Loved by guests
"What I think sets this resort apart from other all-inclusives is the quality of the restaurants."
"The Zen pool - a really magical, relaxing spot."
"We stayed in grand class and it was 100% worth it."
Grand Velas Riviera Maya (Adults Only) is a luxury 5-star resort offering an all-inclusive experience with a focus on wellness, gourmet dining, and spacious accommodations. The resort features a holistic spa, multiple pools, and a variety of dining options, tailored for adults seeking relaxation and indulgence. The hotel boasts a 9.0/10 rating on Booking.com.
Rooms & Amenities
The suites at Grand Velas Riviera Maya (Adults Only) provide
Dining Options
Eight distinguished restaurants serve a variety of
Leisure & Services
The luxurious SE Spa at Grand Velas Riviera Maya (Adults Only) offers rejuvenating treatments and is
Transportation & Events
Conveniently located near major attractions, the hotel is
“Grand Velas Riviera Maya (Adults Only) distinguishes itself with gourmet dining, a world-class spa, and an adults-only atmosphere, creating a tranquil environment; the blend of beachfront and jungle settings enhances its exclusive appeal. Personal concierge service and luxurious suites add to the romantic ambiance. It is a place designed for sophisticated relaxation.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador Suite Ocean View
2 persons
118 m²
1 King-size bed
Shower
Coffee machine
room details
Ambassador Pool Suite Ocean View
2 persons
118 m²
1 King-size bed
Shower
Coffee machine
room details
Nature View Suite Private Pool Zen Experience
2 persons
110 m²
1 King-size bed
Shower
Coffee machine
room details
Nature View Suite Zen Experience
2 persons
110 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Water sports
- Hiking
- Cycling
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Public Bath
- Pool with view
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Grand Velas Riviera Maya presents a remarkable array of dining options, showcasing authentic cuisines with a touch of local flair. From romantic evenings to casual all-day meals, each restaurant is a gateway to unique flavors and inviting atmospheres.
Piaf
French
Ambiance
Romantic
Key Offerings
Indulge in traditional French favorites and an exceptional selection of wines in an elegant setting reminiscent of 1940s Paris. Dinner brings a sensuous dining experience perfect for intimate gatherings.
Reservation
Recommended.
Dinner only.
Frida
Mexican
Ambiance
Traditional
Key Offerings
Enjoy authentic Mexican cuisine in a vibrant setting, where each dish tells a story through rich flavors and cultural heritage. Ideal for a romantic dinner or a family gathering.
Reservation
Recommended.
Dinner only.
Azul
International
Ambiance
Casual, open-air
Key Offerings
Experience a delightful blend of breakfast, brunch, lunch, and dinner options. Azul offers a casual atmosphere where fresh dishes are served throughout the day, making it perfect for any time meal.
Reservation
Not needed.
Breakfast, Brunch, Lunch, Dinner.
Bistro
International
Ambiance
Casual, open-air
Key Offerings
Savor a variety of dishes in a relaxed setting. With an emphasis on using the freshest ingredients, the Bistro presents an inviting locale for meals at any time, from breakfast to dinner.
Reservation
Not needed.
Breakfast, Brunch, Lunch, Dinner.
Cocina de Autor
Modern Mexican
Ambiance
Modern
Key Offerings
An exquisite dining experience that showcases innovative interpretations of traditional dishes. Enjoy a creative menu that evolves with each visit, offering a fresh culinary perspective.
Reservation
Recommended.
Dinner only.
Lucca
Italian, Mediterranean
Ambiance
Romantic
Key Offerings
Relish authentic Italian and Mediterranean flavors in a cozy setting, perfect for romantic dinners. The inviting atmosphere enhances every meal with a touch of warmth.
Reservation
Recommended.
Dinner only.
Sen Lin
Asian (Chinese, Japanese, Korean, Thai, Vietnamese)
Ambiance
Modern
Key Offerings
Explore a diverse menu that features dishes from various Asian cuisines, set in an elegant modern venue. Perfect for those seeking a unique dinner experience.
Reservation
Recommended.
Dinner only.
Chaká
Mexican
Ambiance
Family-friendly
Key Offerings
A warm and inviting space where families can come together over hearty Mexican dishes. Perfect for a cozy dinner with loved ones while enjoying flavors representative of the region.
Reservation
Not needed.
Dinner only.
Location
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Carretera Cancun Tulum Km 62,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Punta Bete
630 m
Landmark
Playa
2.7
km
Beach
Xcalacoco
1.9
km
Golf Course
El Camaleon Golf Course
1.8
km
Golf Course
Grand Coral Golf Riviera Maya
2.7
km
Landmark
Punta Venado
4.0
km
Beach
Point Esmeralda
4.1
km
Museum
Zona Arqueologica Tulum
3.0
km
Beach
Grand Coral Beach Club
3.4
km
Event hall
Salon Tres Rios I
3.7
km
Beach
Punta Esmeralda Beach
4.2
km
Landmark
Go Natural Explorers
4.4
km
Landmark
Church of Guadalupe
5.3
km
Gallery
Galeria Luis Sottil
5.1
km
Landmark
Playa Publica 88
4.9
km
Landmark
28 de Julio Square
5.0
km
Landmark
Xavage Park by Xcaret
5.7
km
Landmark
La 5ta Hacienda
6.1
km
Gallery
Tierra Huichol
6.2
km
Gallery
La Galeria de Playa Art Gallery
6.7
km
Landmark
Caminarte
6.7
km
Gallery
Riviera Art Gallery
6.9
km
Landmark
Galeria Lamanai
6.9
km
Landmark
Ambarte
7.0
km
Nearby
Punta Bete
630 m
Restaurants
Lucca Restaurant
20 m
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
320 m
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Explore Playa del Carmen
Local Highlights
Playa
10-minute drive
A vibrant beach destination with lively beach bars and restaurants. Great for sunbathing and enjoying local beach culture.
Zona Arqueologica Tulum
10-minute drive
An ancient Mayan ruins site overlooking the Caribbean Sea, offering a glimpse into history with breathtaking views.
Lucca Restaurant
1 minute walking
An elegant restaurant offering a mix of traditional and modern Italian dishes. Reservations recommended for a fine dining experience.
Bistro Restaurant
8 minutes walking
A casual eatery featuring fresh local ingredients with a focus on Mexican cuisine. Vegetarian options available, great for families.
Xavage Park by Xcaret
15-minute drive
Adventure park with activities including alligator encounters and river rafting. Perfect for thrill-seekers looking for excitement.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United States,
February
2025
9.0/10
My stay at this resort was nothing short of magical! The rooms were incredibly spacious and beautifully serviced, making it a luxurious experience. The service from staff was genuinely exceptional, always going above and beyond to ensure our comfort. While the dining options were delightful, I did encounter some inconsistencies with the service speed. Overall, this was an unforgettable getaway, but there's a slight need for improvement in certain areas.
Rooms
10.0
The rooms were magnificent, spacious, and beautifully serviced, complete with a large bath and a private balcony overlooking the beach.
Service
9.0
The service was incredible from check-in to check-out, with staff always ready to assist and cater to our needs.
Location
10.0
The resort is set in a large nature preserve, creating a serene environment surrounded by the beautiful Mayan jungle.
Dining
7.0
Dining was fantastic, with gourmet options that exceeded my expectations. However, the service speed could improve as some requests took longer than desired.
Facilities
9.0
The facilities were luxurious and clean, with an inviting pool area that added to the overall experience.
David
United States,
February
2025
9.0/10
Our stay at the resort was absolutely fantastic! The hotel is pristine and the staff made us feel like royalty. While the dining options were diverse and delicious, some meals were a bit salty. The location was stunning, right on the beach, providing a perfect backdrop for relaxation. Overall, the experience was luxurious and well worth the price, despite a couple of minor hiccups.
Rooms
9.0
Our room was luxurious and spacious, featuring a beautiful balcony and a Jacuzzi. The bathroom was modern and had a large tub that was perfect for our toddler.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure our comfort. Our personal concierge checked in on us regularly, making our experience even sweeter.
Location
9.0
The hotel is right on the beach, offering breathtaking views and convenient access to water activities. It was a bit challenging to walk between distances, but the beach and facilities made it worth it.
Dining
8.0
The dining experience was varied with outstanding options. Azul was fantastic for breakfast, but some meals were undoubtedly on the saltier side. The culinary experiences at restaurants like Piaf and Frida were extraordinary.
Facilities
9.0
The resort had wonderful facilities, including multiple pools and a beautiful beach area. Everything was clean and well-maintained.
Impeccable service
Some meals too salty
Edward
United States,
November
2024
9.2/10
This hotel offered an exceptional experience with spacious, well-appointed rooms and stunning ocean views. The service was amazing, truly setting a high standard for hospitality. However, the beach had some issues with seaweed, which was managed but still noticeable. The food was generally delicious with a few restaurant experiences falling short of expectations. Overall, a memorable stay worth considering for luxury travelers.
Rooms
10.0
The rooms were huge and wonderfully appointed with a great view of the sea. The comfortable bed and lush greenery really added to the experience.
Service
10.0
The service was truly remarkable, with staff like Danni and Carlos ensuring every need was attended to; the quick responses from the concierge made our stay seamless.
Location
8.0
The hotel's location right by the beach was fantastic, although the seaweed could be a minor inconvenience, they worked hard to keep it manageable.
Dining
9.0
Dining at the hotel was varied and exciting, especially at restaurants like Frida and Lucca that served exquisite meals, although a couple of options lacked warmth in service.
Facilities
9.0
The facilities were top-notch, with beautiful pools and ample activities for kids, creating a vibrant atmosphere for family fun.
Henry
United States,
November
2024
9.6/10
This resort is nothing short of amazing! The luxury and cleanliness are top-notch, and the staff really goes above and beyond to make your stay special. The variety of dining options is impressive, and the atmosphere is peaceful and tranquil. However, it's important to note that swimming may be a bit challenging with kids due to some obstructions in the water, and the resort requires dress code compliance for dinner. Overall, I would highly recommend this place for luxury travelers and families alike.
Rooms
10.0
Our suite was spacious and spotless, featuring a beautiful view, a comfortable bed, and a private dipping pool on the deck.
Service
10.0
The service was exceptional; we had a personal concierge who ensured that all our needs were met during our stay.
Location
9.0
The resort is nestled in a peaceful area of the Riviera Maya, surrounded by beautiful scenery and close enough for excursions.
Dining
10.0
Dining was an absolute highlight, with mouthwatering dishes served everywhere from room service to poolside. The presentation was as delightful as the taste!
Facilities
9.0
The facilities were outstanding, with stunning pools and a relaxing beach area, although the beach could use a little maintenance.
Brian
United States,
October
2024
9.2/10
Staying at Grand Velas was an unforgettable experience. The resort is nestled in a beautiful jungle setting, providing a tranquil atmosphere that's hard to beat. The staff treats you like family, always ready with a smile and attentive service. The dining options are top-notch, but there were times when booking dinner felt a bit rushed. The luxurious rooms are spacious and outfitted beautifully, making for a comfortable stay. A downside was the occasional road noise that disrupted the peaceful ambiance. Overall, the value for money is exceptional, making it a top choice for families.
Rooms
8.0
The rooms are massive and beautifully designed, featuring lovely balconies with private plunge pools. While they are spacious and comfortable, I did notice some consistent road traffic noise, which detracted from the otherwise peaceful atmosphere.
Service
10.0
From the moment we arrived, the service was fantastic. Our personal concierge made sure our daughters had the best time, arranging activities and following up with our needs. The team went above and beyond, making us feel truly cared for.
Location
9.0
The resort's location is absolutely gorgeous, nestled among lush jungle surroundings. It's perfect for relaxation, yet just a short shuttle ride from the beach, making it convenient for families seeking both tranquility and excitement.
Dining
9.0
Dining at Grand Velas was a highlight. The variety and quality of food is exceptional but remember to book your dinners in advance. The presentation was exquisite, and I loved the daily changing menu of Mexican specialties.
Facilities
10.0
The facilities are outstanding, featuring multiple pools for relaxation and fun, including an adult-only pool with a swim-up bar. The overall maintenance of the area was impressive, and all the amenities were luxurious and well-chosen.
Exceptional staff service
Traffic noise
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are not allowed.
Number of rooms:
539
Former name
Ambassador at Grand Velas All Inclusive
FAQs
About Grand Velas Riviera Maya (Adults Only)
How far is Grand Velas Riviera Maya (Adults Only) from Cancun International Airport?
The hotel is located 35 minutes from Cancun International Airport.
What dining options are available at Grand Velas Riviera Maya (Adults Only)?
The hotel features eight distinct restaurants, including gourmet Mexican and Italian cuisine.
Is there an airport shuttle service available at Grand Velas Riviera Maya (Adults Only)?
The hotel offers a paid airport shuttle service to and from the airport.
What recreational facilities are available at Grand Velas Riviera Maya (Adults Only)?
Guests can enjoy an infinity pool, private beach access, fitness center, and a variety of water sports.
What kinds of spa services are offered at Grand Velas Riviera Maya (Adults Only)?
The hotel features an award-winning spa offering massages, body treatments, and beauty services.
Are there any nearby restaurants to Grand Velas Riviera Maya (Adults Only)?
Nearby restaurants include Bistro Restaurant (0.5 km), Sakura (0.5 km), and Saffron (3 km).
What amenities do the rooms at Grand Velas Riviera Maya (Adults Only) feature?
Rooms include air conditioning, Wi-Fi, a flat-screen TV, and a private terrace.
Does Grand Velas Riviera Maya (Adults Only) have parking facilities?
Public parking is available on-site for free, and no reservation is needed.
Is internet access available at Grand Velas Riviera Maya (Adults Only)?
Complimentary Wi-Fi is available throughout the property.
What age group is Grand Velas Riviera Maya (Adults Only) catered to?
The hotel is exclusively for adults, offering a tranquil environment for relaxation.
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